(4.5 / 5)3+ Ratings

Remotepc Reviews

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Overall Rating

4.5
3 Reviews
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About Remotepc

RemotePC is a cloud-based remote access service that allows users to access and control computers and mobile devices from anywhere. It offers various plans for personal, business, and enterprise users. Key features include file transfer, cloud backup, and remote support. The service is compatible with multiple platforms, including Windows, Mac, Linux, iOS, Android, and Raspberry Pi. RemotePC provides a secure and efficient way to manage remote work, offering tools like multi-to-multi monitor support, remote printing, and endpoint cloud backup.

Remotepc Pros & Cons

Pros of RemotePC:

  • Affordable Pricing: RemotePC offers competitive pricing with all essential features included across all tiers, making it a great choice for small teams.
  • Ease of Use: The platform is user-friendly, with a simple interface that is easy to navigate, even for those not well-versed in remote access software.
  • Scalable Plans: RemotePC provides scalable plans, ideal for small businesses anticipating growth. Users can easily add more computers or storage capabilities as needed.
  • 24/7 Support: The service offers 24/7 email and chat support, along with phone support from 6 a.m. to 6 p.m. PT, which is particularly beneficial for small teams without IT professionals on staff.
  • Collaboration Tools: RemotePC includes collaboration features such as live chat, sticky notes, digital whiteboards, and video conferencing tools like RemotePC Meeting, which enhance remote teamwork.
  • Performance Viewer: The Performance Viewer app allows for high-speed connections of up to 60 fps, making it suitable for demanding graphic design and video editing programs, even with limited bandwidth.
  • Platform Independence: RemotePC can be used on various devices, including Windows, Mac, Linux, iOS, and Android, making it a versatile solution.
  • Security Features: The platform includes 2FA multi-factor authentication and the ability to access access logs for security and compliance.

Cons of RemotePC:

  • Limited Features on Linux: Some attended-access features and functions are limited for connections via Linux machines, including chatting between devices, session recording, notes, whiteboards, remote audio and videos, and remote printing.
  • Stability Issues: Some users have reported stability issues, such as the app losing internet briefly or requiring frequent restarts.
  • Limited User Options: The software only allows one user per license, which may not be suitable for teams needing multiple users.

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Remotepc Customer Reviews (3)

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Edward Brann
Edward Brann
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Jul 28, 2024
Isabel Davey
Isabel Davey
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Jul 27, 2024
Eugène Bédard
Eugène Bédard
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Jul 26, 2024

Remotepc Customer’s Q&A

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Remotepc Features and Benefits

RemotePC offers a range of key features and benefits:

  1. Secure Remote Access: Access remote computers 24/7 with TLS v 1.2 / AES-256 encryption.
  2. File Transfer: Effortlessly transfer files and folders between computers.
  3. Multi-To-Multi Monitor: View multiple monitors of a remote computer on a single screen.
  4. Remote Printing: Print documents and images from remote computers.
  5. Remote Reboot: Reboot remote computers in normal or safe mode.
  6. Multiple Users: Multiple users can access one remote computer simultaneously.
  7. Platform Independent: Access from any PC/Mac/Linux, iPhone/iPad, or Android devices.
  8. Web Access: Connect to remote computers from within a browser.
  9. Remote File Access: Perform search, upload, and download operations on remote files.
  10. Drag and Drop: Conveniently drag and drop files between computers.
  11. Chat: Send and receive chat messages between computers.
  12. Whiteboard: Collaborate by drawing on the remote screen during a session.
  13. Invite To Collaborate: Allow associates to connect to your computer for presentations or troubleshooting.
  14. Play Sound Remotely: Listen to audio files from the remote computer on the local computer.
  15. Record Remote Sessions: Record and save remote sessions.
  16. Endpoint Cloud Backup: Backup all computers and protect against ransomware.
  17. RDP Connector: Access remote Windows computers and servers via RDP without VPN.
  18. Scalable: Add remote computers to the plan as needed.
  19. Logs and Reports: Track activities with remote access logs and web activity logs.
  20. Compliance: Assist businesses in meeting regulatory compliance.

Remotepc Pricing

RemotePC offers several pricing plans:

  1. Consumer Plan:

    • $29.50/year or $2.95/month for the first year.
    • Access to 1 computer.
    • Unlimited remote access, file transfer, remote printing, and more.
  2. SOHO Plan:

    • $99.50/year or $9.95/month for the first year.
    • Access to 10 computers.
    • Includes all features of the Consumer Plan plus multi-to-multi monitor support.
  3. Team Plan:

    • $299.50/year or $29.95/month for the first year.
    • Access to 50 computers.
    • Includes all features of the SOHO Plan plus endpoint cloud backup.
  4. Enterprise Plan:

    • $599.00/year or $59.95/month for the first year.
    • Access to 100 computers.
    • Includes all features of the Team Plan plus Active Directory/SSO integration.

Discounts are available for the first year, and a 7-day free trial is offered for all plans.

Payment Method

RemotePC accepts credit card payments and PayPal for subscription payments, upgrades, and recurring charges. By using PayPal, customers enroll it as the default payment method for all subsequent renewals.

For any issues with payment methods or to update billing information, customers can access their billing information and invoices through the RemotePC account.

Remotepc FAQs

FAQ

Remotepc Alternatives

Top 10 RemotePC alternatives:

  1. Teamviewer - Known for its user-friendly interface and robust features.
  2. Anydesk - Offers high-speed connections and low latency.
  3. ConnectWise ScreenConnect - Provides comprehensive remote support and access solutions.
  4. Zoho Assist - Tailored for small and medium businesses with affordable pricing.
  5. RealVNC - Known for its secure remote access and cross-platform compatibility.
  6. Splashtop Business Access - Offers high-performance remote access with multi-monitor support.
  7. GoTo Resolve (formerly GoToAssist) - Provides reliable remote support and IT management.
  8. Gotomypc - Known for its ease of use and reliable performance.
  9. RustDesk - An open-source alternative with end-to-end encryption.
  10. NoMachine - Offers fast and secure remote desktop access with multi-platform support.
FAQ

How To Open A Remotepc Account?

To open an account on RemotePC.com, follow these steps:

  1. Visit the RemotePC website and navigate to the Sign-Up page.
  2. Choose a plan that suits your needs, such as Consumer, SOHO, Team, or Enterprise.
  3. Fill in the required information, including your first name, last name, email address, and password.
  4. Enter your billing information, such as credit card details or PayPal account.
  5. Agree to the terms and conditions and complete the sign-up process.

Once the account is created, download and install the RemotePC app on the computer you wish to access remotely. Follow the on-screen instructions to complete the setup.

FAQ

Remotepc Return Policy?

RemotePC offers a 30-day money-back guarantee for its services. If customers are not satisfied with the service, they can request a refund within 30 days of purchase. To initiate a return, customers need to contact RemotePC support and provide the necessary details. The refund process may take a few business days to complete.

For any issues or further assistance, customers are encouraged to reach out to the RemotePC support team.

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